The Customer Isn’t the Expert August 23, 2017 4 Comments It’s always nice hear to the word’s “you are the expert – tell us what to do”. But this is not always the case. There are many customers out there Read More
Things Good Leaders Do – Spend Time on the Coalface July 27, 2016 No Comments Smart business people spend copious amounts of time with the front line; ‘on the coal face’ where customer meets company. Read More