The Customer Isn’t the Expert
August 23, 2017
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It’s always nice hear to the word’s “you are the expert – tell us what to do”. But this is not always the case. There are many customers out there
Tag: customer
Things Good Leaders Do – Spend Time on the Coalface
July 27, 2016
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Smart business people spend copious amounts of time with the front line; ‘on the coal face’ where customer meets company.