Jay Payette (@PayetteIdeas, email@example.com) contributed an interesting chapter in the book The BA Book of Mentors entitled “Design Thinking: Taking Business Analysis to the Next Level”. Jay looks at the foundation of business analysis and how it lines up with original design. He offers up a unique perspective of requirements: “captured requirements, uncaptured requirements, and undiscovered requirements” and then takes on a journey “Going Beyond Standard Requirements” Worth a read by every BA.
As project managers, we are very good at setting expectations at the front end of the engagement. The more experienced we are, and the closer the project is to our