Jay Payette (@PayetteIdeas, email@example.com) contributed an interesting chapter in the book The BA Book of Mentors entitled “Design Thinking: Taking Business Analysis to the Next Level”. Jay looks at the foundation of business analysis and how it lines up with original design. He offers up a unique perspective of requirements: “captured requirements, uncaptured requirements, and undiscovered requirements” and then takes on a journey “Going Beyond Standard Requirements” Worth a read by every BA.
I have been watching a friend struggle recently as she tries to manage a team of people who were not engaged. Read… ‘they really didn’t care’. The result is demoralizing