Gladys Lam (@GladysLam) offers an interesting look at Business Rules – a concept, she claims, that is misunderstood by many. Her chapter in the book The BA Book of Mentors is entitled “Focus on What Makes Your Business Smart: Business Rules”.
I have been watching a friend struggle recently as she tries to manage a team of people who were not engaged. Read… ‘they really didn’t care’. The result is demoralizing