PMs + Business Outcome Management

9781554891627_front_cvrKen Robertson (www.KLR.com) contributed a very important chapter in the book The Keys to Our Success where he suggests that project managers need to understand Business Outcome.  Why are we dong this and for whom? What are the business benefits?  ROI?    

The Keys to Our Success is available on Amazon.com in hard copy or e-version. https://ow.ly/PPXtB

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