How Do You Recover from a Screw-Up?

How Do You Recover from a Screw-Up?

The new product is due for delivery within a few days.  Right at the last minute you discover that someone on the team has really messed up.  This mistake may cost you the successful delivery which would mean we’re all going to take a serious hit. So, what do you do?...
Do You Know Your Limitations?

Do You Know Your Limitations?

(originally published April1, 2015) I had just attended the retirement party for Dave Toycen, CEO, World Vision Canada, back when I first posted this piece. Dave is an amazing man who, over 28 years with World Vision, had contributed so much to the health and welfare...

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